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All Users , North Air Force
Customer Service
2009
  Getting Information Courteous Customer Service
Benchmark 71 87
US MHS 71 87
AIR FORCE 71 86
NORTH 69 85
North Air Force 68 84
1st Med Grp-Langley 65 82
305th Med Grp-McGuire *** ***
375th Med Grp-Scott 80 90
66th Med Grp-Hanscom 74 86
74th Med Grp-Wright-Patterson 72 95
89th Med Grp-Andrews 74 86
North Region-Air force *** ***
Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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