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All Users , North Air Force Customer Service 2009 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 71 | 87 |
| US MHS | 71 | 87 |
| AIR FORCE | 71 | 86 |
| NORTH | 69 | 85 |
| North Air Force | 68 | 84 |
| 1st Med Grp-Langley | 65 | 82 |
| 305th Med Grp-McGuire | *** | *** |
| 375th Med Grp-Scott | 80 | 90 |
| 66th Med Grp-Hanscom | 74 | 86 |
| 74th Med Grp-Wright-Patterson | 72 | 95 |
| 89th Med Grp-Andrews | 74 | 86 |
| North Region-Air force | *** | *** |
| Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||
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