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All Users , North Air Force Claims Processing Claims Handled Correctly |
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| 2007 | 2008 | 2009 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 85 | 85 | 87 | 2 |
| AIR FORCE | 85 | 86 | 86 | 1 |
| NORTH | 84 | 83 | 86 | 2 |
| North Air Force | 82 | 84 | 81 | 0 |
| 1st Med Grp-Langley | 83 | 82 | 94 | 11 |
| 305th Med Grp-McGuire | *** | *** | 69 | *** |
| 375th Med Grp-Scott | 83 | 83 | 95 | 13 |
| 66th Med Grp-Hanscom | 80 | 81 | 83 | 3 |
| 74th Med Grp-Wright-Patterson | 81 | 76 | 75 | -6 |
| 89th Med Grp-Andrews | 76 | 81 | 80 | 4 |
| North Region-Air force | 88 | 88 | 83 | -5 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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