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Prime Enrollees , All Regions
How Well Doctors Communicate
2013
  Listens Carefully Explains so You Can Understand Shows Respect Spends Time with You
Benchmark 93 95 95 91
US MHS 89 92 92 87
ARMY 88 91 90 86
NAVY 90 92 92 85
AIR FORCE 87 91 90 84
OTHER 91 93 93 90
JOINT SERVICE 90 92 92 86
NORTH 89 92 92 86
North Army 84 90 90 84
North Navy 86 88 89 81
North Air Force 89 92 92 82
North Other 93 94 94 91
North Joint Service 90 92 92 86
SOUTH 90 93 92 88
South Army 91 93 93 90
South Navy 93 93 92 86
South Air Force 87 91 89 85
South Other 91 93 92 89
WEST 89 92 91 87
West Army 89 92 90 86
West Navy 90 94 94 87
West Air Force 86 91 89 85
West Other 90 93 93 89
OVERSEAS 87 92 90 86
Overseas Europe 87 93 91 85
Overseas Pacific 87 91 90 87
Overseas Latin America 80 81 80 85
Source: 2013 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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