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Prime Enrollees , North Other
Customer Service
2013
  Getting Information Courteous Customer Service
Benchmark 74 90
US MHS 73 88
OTHER 75 89
NORTH 73 87
North Other 76 88
North Region-Other *** ***
Out of Catchment North Region 72 86
Source: 2013 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users