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Prime Enrollees , South Army 2013 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 84 | 85 | 93 | 82 | 87 | 57 | 72 | 80 | 79 | 92 | 78 |
| US MHS | 77 | 76 | 90 | 80 | 88 | 66 | 62 | 73 | 75 | 90 | 82 |
| ARMY | 74 | 72 | 89 | 78 | 86 | 66 | 60 | 70 | 75 | 90 | 82 |
| SOUTH | 80 | 76 | 91 | 79 | 89 | 69 | 64 | 74 | 78 | 90 | 82 |
| South Army | 78 | 73 | 92 | 76 | 90 | 70 | 65 | 77 | 80 | 90 | 82 |
| Bayne-Jones ACH-Ft. Polk | 73 | 81 | 99 | *** | *** | 71 | 69 | 81 | 70 | 85 | 82 |
| Brooke AMC-Ft. Sam Houston | 86 | 78 | 97 | *** | *** | 84 | 80 | 91 | 92 | 92 | 79 |
| Darnall ACH-Ft. Hood | 68 | 61 | 88 | *** | 87 | 66 | 58 | 77 | 79 | 90 | 79 |
| Eisenhower AMC-Ft. Gordon | 76 | 83 | 93 | *** | *** | 71 | 62 | 65 | 88 | 93 | 90 |
| Fox AHC-Redstone Arsenal | 88 | 76 | 89 | 88 | 82 | 67 | 68 | 72 | 74 | 94 | 83 |
| Lyster AHC-Ft. Rucker | 86 | 80 | 95 | 89 | 91 | 77 | 69 | 85 | 77 | 94 | 82 |
| Moncrief ACH-Ft. Jackson | 83 | 83 | 92 | *** | *** | 74 | 75 | 80 | 80 | 92 | 80 |
| Reynolds ACH-Ft. Sill | 88 | 77 | 92 | *** | *** | 72 | 67 | 74 | 79 | 83 | 87 |
| Source: 2013 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||||||||||
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