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Prime Enrollees , South Army Claims Processing Claims Handled in a Reasonable Time |
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| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 86 | 87 | 87 | 1 |
| ARMY | 84 | 86 | 85 | 1 |
| SOUTH | 86 | 86 | 88 | 1 |
| South Army | 82 | 81 | 89 | 7 |
| Bayne-Jones ACH-Ft. Polk | 92 | *** | *** | *** |
| Brooke AMC-Ft. Sam Houston | 95 | 95 | *** | *** |
| Darnall ACH-Ft. Hood | 89 | *** | 85 | -5 |
| Eisenhower AMC-Ft. Gordon | 88 | 92 | *** | *** |
| Fox AHC-Redstone Arsenal | 91 | 86 | 80 | -11 |
| Lyster AHC-Ft. Rucker | 82 | 74 | 90 | 8 |
| Moncrief ACH-Ft. Jackson | 88 | 89 | 89 | 1 |
| Reynolds ACH-Ft. Sill | 91 | 97 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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