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Prime Enrollees , South Navy
Claims Processing

Claims Handled in a Reasonable Time
  2011 2012 2013 Trend
Benchmark 86 86 86 0
US MHS 86 87 87 1
NAVY 86 83 81 -5
SOUTH 86 86 88 1
South Navy 86 85 83 -3
NBHC Mayport 91 93 90 -1
NH Beaufort 91 *** *** ***
NH Jacksonville 89 86 86 -4
NH Pensacola 83 90 *** ***
NHC Corpus Christi 88 79 *** ***
Naval Health Clinic Charleston *** 81 *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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