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Prime Enrollees , South Navy
Claims Processing

Claims Handled Correctly
  2011 2012 2013 Trend
Benchmark 88 88 88 0
US MHS 88 88 88 0
NAVY 89 86 83 -6
SOUTH 87 88 90 2
South Navy 88 87 86 -1
NBHC Mayport 97 93 100 4
NH Beaufort 90 *** *** ***
NH Jacksonville 89 95 95 6
NH Pensacola 84 90 *** ***
NHC Corpus Christi 90 87 *** ***
Naval Health Clinic Charleston *** 70 *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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