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Prime Enrollees , South Air Force Customer Service Getting Information |
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| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 74 | 74 | 74 | 0 |
| US MHS | 72 | 72 | 73 | 0 |
| AIR FORCE | 70 | 71 | 73 | 4 |
| SOUTH | 71 | 73 | 70 | -1 |
| South Air Force | 70 | 68 | 73 | 3 |
| 14th Med Grp-Columbus | 76 | 67 | *** | *** |
| 17th Med Grp-Goodfellow | 76 | 71 | *** | *** |
| 19th Medical Group-Little Rock | 76 | 64 | *** | *** |
| 1st Spec Ops Med Grp-Hurlburt | 75 | 51 | *** | *** |
| 20th Med Grp-Shaw | 76 | 75 | *** | *** |
| 2nd Med Grp-Barksdale | 60 | 65 | 73 | 13 |
| 325th Med Grp-Tyndall | 78 | 75 | *** | *** |
| 359th Med Grp-Randolph | 71 | 76 | *** | *** |
| 42nd Medical Group-Maxwell | 60 | 71 | 67 | 8 |
| 45th Med Grp-Patrick | 75 | 82 | 65 | -9 |
| 59th Med Wing-Lackland | 61 | 43 | *** | *** |
| 6th Med Grp-MacDill | 79 | 75 | 67 | -11 |
| 72nd Med Grp-Tinker | 74 | 74 | *** | *** |
| 78th Med Grp-Robins | 71 | 70 | *** | *** |
| 7th Med Grp-Dyess | 73 | 78 | 68 | -5 |
| 81st Med Grp-Keesler | 65 | 74 | *** | *** |
| 82nd Med Grp-Sheppard | 64 | 75 | 60 | -4 |
| 96th Med Grp-Eglin | 62 | 60 | *** | *** |
| South Region-Air force | 79 | *** | 82 | 2 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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