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Prime Enrollees , West Navy Customer Service |
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| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 82 | 82 | 82 | 0 |
| US MHS | 80 | 80 | 80 | 0 |
| NAVY | 77 | 77 | 78 | 1 |
| WEST | 80 | 81 | 81 | 1 |
| West Navy | 78 | 77 | 72 | -6 |
| NBHC NAS North Island | 72 | 84 | *** | *** |
| NBHC NTC San Diego | 66 | 74 | *** | *** |
| NBHC Port Hueneme | 88 | 77 | 74 | -14 |
| NH Bremerton | 78 | 74 | *** | *** |
| NH Camp Pendleton | 88 | 80 | 83 | -5 |
| NH LeMoore | 87 | 97 | *** | *** |
| NH Oak Harbor | 87 | 85 | *** | *** |
| NHC Hawaii | 72 | 92 | *** | *** |
| NMC San Diego | 77 | 79 | 69 | -8 |
| TRICARE Outpatient-Chula Vista | 74 | 85 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||