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Prime Enrollees , West Air Force
How Well Doctors Communicate

Listens Carefully
  2011 2012 2013 Trend
Benchmark 93 93 93 0
US MHS 89 90 89 1
AIR FORCE 87 88 87 0
WEST 89 90 89 0
West Air Force 88 87 86 -1
10th Med Group-USAF Academy CO 92 91 91 -1
21st Med Grp-Peterson 79 81 94 15
30th Med Grp-Vandenberg 91 93 89 -2
341st Med Grp-Malmstrom 82 86 93 11
355th Med Grp-Davis Monthan 87 84 80 -7
366th Med Grp-Mountain Home 90 89 85 -5
377th Med Grp-Kirtland 80 90 82 2
3rd Med Grp-Elmendorf 87 84 89 2
509th Med Grp-Whiteman 89 83 88 -1
55th Med Grp-Offutt 90 93 83 -7
56th Med Grp-Luke 86 91 92 6
5th Med Grp-Minot 93 93 93 0
60th Med Grp-Travis 87 84 86 -1
61st Med Group-Los Angeles 79 84 81 2
75th Med Grp-Hill 87 85 80 -7
90th Med Grp-F.E. Warren 87 87 77 -10
92nd Med Grp-Fairchild 89 85 98 9
95th Med Grp-Edwards 91 97 87 -4
99th Med Grp-O'Callaghan Hosp 91 93 86 -5
West Region-Air force 86 82 83 -3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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