Prime Enrollees , 2013 Composite Scores, Overseas Europe


Prime Enrollees , Overseas Europe 2013 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	82	87	57	72	80	79	92	78
US MHS	77	76	90	80	88	66	62	73	75	90	82
OVERSEAS	69	74	89	77	74	60	55	65	67	90	84
Overseas Europe	72	73	89	72	72	60	57	63	66	91	83
48th Med Grp-Lakenheath	78	73	87	*******	*******	68	56	52	66	87	84
52nd Med Group-Spangdahlem	86	78	97	*******	*******	59	53	73	62	88	88
86th Medical Group-Ramstein	78	79	91	*******	*******	56	64	77	75	87	84
Bavaria Meddac	68	63	78	*******	*******	59	55	49	*******	92	86
Europe-Air force	79	79	91	*******	*******	66	61	70	69	97	80
Europe-Navy	69	80	96	*******	*******	74	66	71	64	90	82
Landstuhl Regional Medcen	70	73	92	73	68	54	50	64	63	92	81
Out of Catchment Europe	66	85	91	80	68	47	60	68	67	80	91
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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