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Prime Enrollees , Overseas Pacific Customer Service Courteous Customer Service |
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| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 90 | 90 | 90 | 0 |
| US MHS | 87 | 88 | 88 | 1 |
| OVERSEAS | 84 | 87 | 91 | 7 |
| Overseas Pacific | 87 | 84 | 91 | 4 |
| 18th Med Grp-Kadena AB | *** | 89 | *** | *** |
| 374th Med Grp-Yokota AB | *** | *** | *** | *** |
| 51st Med Grp-Osan AB | *** | *** | *** | *** |
| NH Guam-Agana | *** | *** | *** | *** |
| NH Okinawa | *** | *** | *** | *** |
| NH Yokosuka | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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