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Prime Enrollees , North Navy Customer Service Getting Information |
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| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 74 | 74 | 74 | 0 |
| US MHS | 72 | 72 | 73 | 0 |
| NAVY | 71 | 68 | 69 | -1 |
| NORTH | 73 | 71 | 73 | 0 |
| North Navy | 69 | 66 | 75 | 6 |
| NBHC Little Creek | 78 | 65 | 74 | -4 |
| NBHC Navsta Sewells | 69 | 62 | 58 | -11 |
| NBHC Oceana | 64 | *** | *** | *** |
| NH Camp Lejeune | 69 | 75 | 80 | 11 |
| NHC Annapolis | 72 | 61 | *** | *** |
| NHC Cherry Point | 61 | 83 | *** | *** |
| NHC Patuxent River | 77 | 70 | 68 | -9 |
| NHC Quantico | 77 | 75 | 42 | -34 |
| NMC Portsmouth | 72 | 68 | 95 | 23 |
| Naval Hlth Clinic New England | 73 | 79 | 77 | 5 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||
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