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Prime Enrollees , North Navy Claims Processing Claims Handled in a Reasonable Time |
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| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 86 | 87 | 87 | 1 |
| NAVY | 86 | 83 | 81 | -5 |
| NORTH | 83 | 86 | 85 | 2 |
| North Navy | 84 | 80 | 82 | -2 |
| NBHC Little Creek | 77 | 95 | *** | *** |
| NBHC Navsta Sewells | 83 | 96 | 89 | 5 |
| NBHC Oceana | 88 | *** | *** | *** |
| NH Camp Lejeune | 94 | 94 | 77 | -17 |
| NHC Annapolis | 90 | 73 | *** | *** |
| NHC Cherry Point | 75 | 76 | 82 | 7 |
| NHC Patuxent River | 89 | 93 | 80 | -9 |
| NHC Quantico | 80 | 80 | 70 | -10 |
| NMC Portsmouth | 84 | 85 | 81 | -3 |
| Naval Hlth Clinic New England | 91 | 82 | 100 | 9 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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