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Enrollees with Military PCM , All Regions
How Well Doctors Communicate
2013
  Listens Carefully Explains so You Can Understand Shows Respect Spends Time with You
Benchmark 93 95 95 91
US MHS 88 91 91 85
ARMY 87 91 90 86
NAVY 89 91 91 85
AIR FORCE 87 91 90 84
OTHER 92 94 95 90
JOINT SERVICE 90 93 92 87
NORTH 87 90 90 83
North Army 84 90 90 84
North Navy 85 87 88 80
North Air Force 88 91 92 81
North Other 93 94 96 89
North Joint Service 90 93 92 87
SOUTH 89 92 91 87
South Army 91 93 92 90
South Navy 92 92 92 86
South Air Force 87 90 88 84
South Other 91 93 96 90
WEST 88 92 90 86
West Army 89 91 89 86
West Navy 90 93 93 87
West Air Force 86 91 89 84
West Other 94 95 94 91
OVERSEAS 87 92 90 86
Overseas Europe 87 93 91 85
Overseas Pacific 87 91 90 87
Overseas Latin America *** *** *** ***
Source: 2013 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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