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Enrollees with Military PCM , All Regions Claims Processing 2013 |
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| Claims Handled in a Reasonable Time | Claims Handled Correctly | |
| Benchmark | 86 | 88 |
| US MHS | 85 | 87 |
| ARMY | 84 | 87 |
| NAVY | 80 | 83 |
| AIR FORCE | 86 | 90 |
| OTHER | 84 | 85 |
| JOINT SERVICE | 73 | 80 |
| NORTH | 82 | 86 |
| North Army | 85 | 88 |
| North Navy | 81 | 85 |
| North Air Force | 85 | 86 |
| North Other | 85 | 86 |
| North Joint Service | 73 | 80 |
| SOUTH | 84 | 88 |
| South Army | 87 | 91 |
| South Navy | 82 | 85 |
| South Air Force | 84 | 89 |
| South Other | 83 | 84 |
| WEST | 87 | 87 |
| West Army | 87 | 83 |
| West Navy | 81 | 82 |
| West Air Force | 90 | 94 |
| West Other | 86 | 84 |
| OVERSEAS | 65 | 83 |
| Overseas Europe | 62 | 84 |
| Overseas Pacific | 69 | 81 |
| Overseas Latin America | *** | *** |
| Source: 2013 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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