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Enrollees with Military PCM , North Air Force
Customer Service

  2011 2012 2013 Trend
Benchmark 82 82 82 0
US MHS 78 78 79 1
AIR FORCE 78 78 80 1
NORTH 78 78 79 1
North Air Force 79 77 79 1
375th Med Grp-Scott 86 73 79 -7
633rd Med Grp Langley-Eustis 68 77 89 21
66th Med Grp-Hanscom 82 77 73 -9
779th Med Grp-Andrews 76 82 54 -22
88th Med Grp-Wright-Patterson 78 81 *** ***
North Region-Air force 82 82 *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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