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Enrollees with Military PCM , North Air Force Customer Service Getting Information |
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| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 74 | 74 | 74 | 0 |
| US MHS | 70 | 70 | 71 | 1 |
| AIR FORCE | 70 | 70 | 72 | 3 |
| NORTH | 70 | 70 | 72 | 2 |
| North Air Force | 70 | 68 | 70 | 0 |
| 375th Med Grp-Scott | 78 | 65 | 68 | -10 |
| 633rd Med Grp Langley-Eustis | 53 | 62 | 80 | 27 |
| 66th Med Grp-Hanscom | 73 | 70 | 67 | -6 |
| 779th Med Grp-Andrews | 64 | 80 | 34 | -30 |
| 88th Med Grp-Wright-Patterson | 74 | 76 | *** | *** |
| North Region-Air force | 79 | 70 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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