Enrollees with Military PCM , 2013 Composite Scores, North Other


Enrollees with Military PCM , North Other 2013 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	82	87	57	72	80	79	92	78
US MHS	75	73	89	79	86	64	57	70	74	90	82
OTHER	78	83	93	82	85	61	64	77	70	92	85
NORTH	71	71	88	79	84	61	55	69	72	91	83
North Other	75	83	93	82	85	58	66	81	74	94	85
North Region-Other	82	75	99	*******	91	62	64	94	74	96	84
Out of Catchment North Region	70	86	90	83	84	55	67	75	74	94	83
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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