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Enrollees with Military PCM , North Joint Service Customer Service Getting Information |
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| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 74 | 74 | 74 | 0 |
| US MHS | 70 | 70 | 71 | 1 |
| JOINT SERVICE* | 65 | 58 | 70 | 6 |
| NORTH | 70 | 70 | 72 | 2 |
| North Joint Service* | 65 | 58 | 70 | 6 |
| Ft Belvoir Community Hosp-FBCH* | 67 | 56 | 74 | 8 |
| Walter Reed Natl Mil Med Cntr*# | 62 | 64 | 65 | 3 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size * For 2011, Walter Reed and Ft. Belvoir are included in North Joint Service despite not being classified as such until 2012 # For 2011, Walter Reed Natl Mil Med Cntr scores include NNMC Bethesda and Walter Reed AMC which were consolidated in 2012  Download Page | ||||
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