Return to Main Page        Help
Enrollees with Military PCM , South Air Force
2013 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 84 85 93 82 87 57 72 80 79 92 78
US MHS 75 73 89 79 86 64 57 70 74 90 82
AIR FORCE 77 72 88 80 88 62 55 67 76 91 84
SOUTH 78 73 90 78 86 67 60 72 78 91 83
South Air Force 77 70 87 79 86 64 55 66 77 91 84
14th Med Grp-Columbus 87 78 89 *** 85 62 60 72 80 95 78
17th Med Grp-Goodfellow 82 82 91 *** *** 74 68 80 82 91 88
19th Medical Group-Little Rock 77 67 81 *** 88 65 54 67 76 90 86
1st Spec Ops Med Grp-Hurlburt 74 60 79 *** 86 51 42 62 72 89 84
20th Med Grp-Shaw 71 71 83 *** 96 71 57 68 73 91 83
2nd Med Grp-Barksdale 78 72 90 79 82 55 56 74 67 93 82
325th Med Grp-Tyndall 78 73 88 *** 75 58 50 73 75 91 79
359th Med Grp-Randolph 72 70 93 *** *** 69 59 76 73 92 91
42nd Medical Group-Maxwell 75 75 89 75 85 59 58 71 78 92 83
45th Med Grp-Patrick 74 79 85 75 *** 69 54 62 75 95 83
59th Med Wing-Lackland 76 69 91 *** *** 74 50 58 78 87 92
6th Med Grp-MacDill 80 72 89 76 84 70 55 68 73 92 74
72nd Med Grp-Tinker 75 64 92 *** 84 49 56 72 80 90 80
78th Med Grp-Robins 88 76 90 *** 82 57 57 59 81 88 80
7th Med Grp-Dyess 80 75 81 *** 86 66 57 62 82 91 84
81st Med Grp-Keesler 80 72 91 *** *** 58 57 67 72 92 79
82nd Med Grp-Sheppard 76 75 77 78 94 64 57 59 82 90 81
96th Med Grp-Eglin 70 59 83 *** *** 59 50 64 78 90 89
South Region-Air force 84 76 87 85 93 74 66 68 88 91 88
Source: 2013 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
Download Page
Return to Main Page   Help
Click below to view this table by other groups
Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users