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Enrollees with Military PCM , South Air Force
How Well Doctors Communicate
2013
  Listens Carefully Explains so You Can Understand Shows Respect Spends Time with You
Benchmark 93 95 95 91
US MHS 88 91 91 85
AIR FORCE 87 91 90 84
SOUTH 89 92 91 87
South Air Force 87 90 88 84
14th Med Grp-Columbus 86 88 92 90
17th Med Grp-Goodfellow 89 94 89 92
19th Medical Group-Little Rock 78 85 83 78
1st Spec Ops Med Grp-Hurlburt 78 80 79 78
20th Med Grp-Shaw 81 92 85 75
2nd Med Grp-Barksdale 90 91 92 87
325th Med Grp-Tyndall 87 91 92 81
359th Med Grp-Randolph 94 93 93 93
42nd Medical Group-Maxwell 86 92 91 86
45th Med Grp-Patrick 83 88 86 82
59th Med Wing-Lackland 90 95 91 87
6th Med Grp-MacDill 88 90 87 89
72nd Med Grp-Tinker 89 94 97 87
78th Med Grp-Robins 92 91 94 84
7th Med Grp-Dyess 78 89 84 73
81st Med Grp-Keesler 89 100 90 86
82nd Med Grp-Sheppard 77 78 78 73
96th Med Grp-Eglin 82 87 84 81
South Region-Air force 92 87 88 82
Source: 2013 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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