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Enrollees with Military PCM , South Air Force
Claims Processing

  2011 2012 2013 Trend
Benchmark 87 87 87 0
US MHS 86 86 86 0
AIR FORCE 87 87 88 1
SOUTH 85 85 86 2
South Air Force 86 87 86 0
14th Med Grp-Columbus 87 84 85 -3
17th Med Grp-Goodfellow 91 87 *** ***
19th Medical Group-Little Rock 86 73 88 2
1st Spec Ops Med Grp-Hurlburt 81 82 86 5
20th Med Grp-Shaw 93 86 96 2
2nd Med Grp-Barksdale 81 83 82 1
325th Med Grp-Tyndall 90 84 75 -16
359th Med Grp-Randolph 79 *** *** ***
42nd Medical Group-Maxwell 88 86 85 -3
45th Med Grp-Patrick 95 90 *** ***
59th Med Wing-Lackland 77 *** *** ***
6th Med Grp-MacDill 85 97 84 -2
72nd Med Grp-Tinker 78 84 84 6
78th Med Grp-Robins 95 90 82 -13
7th Med Grp-Dyess 89 87 86 -2
81st Med Grp-Keesler 83 91 *** ***
82nd Med Grp-Sheppard 85 90 94 9
96th Med Grp-Eglin 86 96 *** ***
South Region-Air force *** *** 93 ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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