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Enrollees with Military PCM , West Navy
Claims Processing
2013
  Claims Handled in a Reasonable Time Claims Handled Correctly
Benchmark 86 88
US MHS 85 87
NAVY 80 83
WEST 87 87
West Navy 81 82
NBHC NAS North Island *** ***
NBHC NTC San Diego *** ***
NBHC Port Hueneme 79 84
NH Bremerton *** ***
NH Camp Pendleton *** ***
NH LeMoore *** ***
NH Oak Harbor *** ***
NHC Hawaii *** ***
NMC San Diego *** ***
TRICARE Outpatient-Chula Vista *** ***
Source: 2013 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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