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Enrollees with Military PCM , West Navy
Claims Processing

  2011 2012 2013 Trend
Benchmark 87 87 87 0
US MHS 86 86 86 0
NAVY 87 84 82 -5
WEST 89 88 87 -2
West Navy 90 87 81 -8
NBHC NAS North Island 92 85 *** ***
NBHC NTC San Diego 79 90 *** ***
NBHC Port Hueneme 89 88 82 -7
NH Bremerton 87 84 *** ***
NH Camp Pendleton 92 *** *** ***
NH LeMoore 90 90 *** ***
NH Oak Harbor 88 87 *** ***
NHC Hawaii 84 97 *** ***
NMC San Diego *** *** *** ***
TRICARE Outpatient-Chula Vista *** *** *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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