 |
 |
|||
|
Enrollees with Military PCM , West Navy Claims Processing Claims Handled in a Reasonable Time |
||||
| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 85 | 86 | 85 | 0 |
| NAVY | 86 | 83 | 80 | -6 |
| WEST | 89 | 87 | 87 | -2 |
| West Navy | 89 | 85 | 81 | -8 |
| NBHC NAS North Island | 91 | 85 | *** | *** |
| NBHC NTC San Diego | 84 | 86 | *** | *** |
| NBHC Port Hueneme | 86 | 88 | 79 | -7 |
| NH Bremerton | 84 | 80 | *** | *** |
| NH Camp Pendleton | 92 | *** | *** | *** |
| NH LeMoore | 87 | 89 | *** | *** |
| NH Oak Harbor | 89 | 83 | *** | *** |
| NHC Hawaii | 81 | 92 | *** | *** |
| NMC San Diego | *** | *** | *** | *** |
| TRICARE Outpatient-Chula Vista | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||