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Enrollees with Military PCM , West Air Force
How Well Doctors Communicate
2013
  Listens Carefully Explains so You Can Understand Shows Respect Spends Time with You
Benchmark 93 95 95 91
US MHS 88 91 91 85
AIR FORCE 87 91 90 84
WEST 88 92 90 86
West Air Force 86 91 89 84
10th Med Group-USAF Academy CO 91 93 93 91
21st Med Grp-Peterson 94 97 94 93
30th Med Grp-Vandenberg 89 94 94 90
341st Med Grp-Malmstrom 92 96 97 88
355th Med Grp-Davis Monthan 80 90 84 83
366th Med Grp-Mountain Home 84 95 84 81
377th Med Grp-Kirtland 82 95 87 86
3rd Med Grp-Elmendorf 88 93 90 84
509th Med Grp-Whiteman 87 93 92 88
55th Med Grp-Offutt 83 88 88 84
56th Med Grp-Luke 92 92 94 92
5th Med Grp-Minot 93 100 92 93
60th Med Grp-Travis 88 89 91 75
61st Med Group-Los Angeles 81 92 92 73
75th Med Grp-Hill 80 83 83 83
90th Med Grp-F.E. Warren 77 95 93 89
92nd Med Grp-Fairchild 98 97 95 95
95th Med Grp-Edwards 87 90 88 81
99th Med Grp-O'Callaghan Hosp 85 94 92 86
West Region-Air force 82 87 83 78
Source: 2013 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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