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Enrollees with Military PCM , West Air Force
How Well Doctors Communicate

  2011 2012 2013 Trend
Benchmark 93 93 93 0
US MHS 88 89 89 1
AIR FORCE 88 87 88 0
WEST 88 89 89 1
West Air Force 88 87 87 -1
10th Med Group-USAF Academy CO 91 91 92 1
21st Med Grp-Peterson 82 82 94 12
30th Med Grp-Vandenberg 91 93 92 1
341st Med Grp-Malmstrom 81 88 93 12
355th Med Grp-Davis Monthan 89 84 84 -4
366th Med Grp-Mountain Home 90 87 86 -4
377th Med Grp-Kirtland 80 88 88 7
3rd Med Grp-Elmendorf 88 85 89 0
509th Med Grp-Whiteman 89 85 90 1
55th Med Grp-Offutt 91 92 85 -6
56th Med Grp-Luke 87 89 93 5
5th Med Grp-Minot 93 92 95 2
60th Med Grp-Travis 86 81 86 -1
61st Med Group-Los Angeles 81 83 84 3
75th Med Grp-Hill 87 88 82 -5
90th Med Grp-F.E. Warren 88 86 88 0
92nd Med Grp-Fairchild 87 88 96 9
95th Med Grp-Edwards 91 95 86 -4
99th Med Grp-O'Callaghan Hosp 90 90 89 -1
West Region-Air force 88 84 82 -6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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