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Enrollees with Military PCM , West Air Force Customer Service Getting Information |
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| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 74 | 74 | 74 | 0 |
| US MHS | 70 | 70 | 71 | 1 |
| AIR FORCE | 70 | 70 | 72 | 3 |
| WEST | 70 | 71 | 71 | 1 |
| West Air Force | 70 | 71 | 74 | 4 |
| 10th Med Group-USAF Academy CO | 70 | 73 | *** | *** |
| 21st Med Grp-Peterson | 68 | 71 | *** | *** |
| 30th Med Grp-Vandenberg | 73 | 76 | 82 | 9 |
| 341st Med Grp-Malmstrom | 75 | 58 | 78 | 3 |
| 355th Med Grp-Davis Monthan | 72 | 80 | 89 | 16 |
| 366th Med Grp-Mountain Home | 84 | 87 | *** | *** |
| 377th Med Grp-Kirtland | 68 | 65 | 73 | 5 |
| 3rd Med Grp-Elmendorf | 60 | 67 | *** | *** |
| 509th Med Grp-Whiteman | 74 | 74 | *** | *** |
| 55th Med Grp-Offutt | 67 | 78 | 62 | -5 |
| 56th Med Grp-Luke | 75 | 73 | *** | *** |
| 5th Med Grp-Minot | 74 | *** | *** | *** |
| 60th Med Grp-Travis | 57 | 71 | *** | *** |
| 61st Med Group-Los Angeles | 72 | 67 | 68 | -4 |
| 75th Med Grp-Hill | 78 | 77 | 79 | 1 |
| 90th Med Grp-F.E. Warren | 62 | 78 | 59 | -3 |
| 92nd Med Grp-Fairchild | 72 | 73 | *** | *** |
| 95th Med Grp-Edwards | 62 | 75 | 73 | 11 |
| 99th Med Grp-O'Callaghan Hosp | 70 | 75 | *** | *** |
| West Region-Air force | 76 | 69 | 68 | -7 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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