Enrollees with Military PCM , 2013 Composite Scores, West Other


Enrollees with Military PCM , West Other 2013 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	82	87	57	72	80	79	92	78
US MHS	75	73	89	79	86	64	57	70	74	90	82
OTHER	78	83	93	82	85	61	64	77	70	92	85
WEST	76	75	89	79	87	64	58	69	72	90	81
West Other	79	84	94	84	85	60	65	71	68	89	84
Out of Catchment West Region	78	85	95	79	86	62	69	76	73	94	85
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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