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Enrollees with Military PCM , West Other Customer Service 2013 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 74 | 90 |
| US MHS | 71 | 86 |
| OTHER | 76 | 89 |
| WEST | 71 | 87 |
| West Other | 77 | 91 |
| Out of Catchment West Region | 72 | 86 |
| Source: 2013 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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