Enrollees with Military PCM , 2013 Composite Scores, Overseas Europe


Enrollees with Military PCM , Overseas Europe 2013 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	82	87	57	72	80	79	92	78
US MHS	75	73	89	79	86	64	57	70	74	90	82
OVERSEAS	70	74	89	77	74	59	54	66	68	91	83
Overseas Europe	72	73	89	73	73	59	55	63	66	91	83
48th Med Grp-Lakenheath	77	72	87	*******	*******	68	55	52	65	87	83
52nd Med Group-Spangdahlem	86	77	97	*******	*******	58	54	74	62	88	89
86th Medical Group-Ramstein	77	79	91	79	*******	55	65	77	75	87	85
Bavaria Meddac	67	62	78	*******	*******	58	55	49	*******	92	86
Europe-Air force	80	77	90	*******	*******	66	61	71	71	97	81
Europe-Navy	68	80	96	*******	*******	74	66	72	64	90	86
Landstuhl Regional Medcen	69	73	92	76	70	51	46	65	64	92	81
Out of Catchment Europe	*******	*******	*******	*******	*******	43	*******	*******	*******	79	*******
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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