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Enrollees with Military PCM , Overseas Europe Customer Service Courteous Customer Service |
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| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 90 | 90 | 90 | 0 |
| US MHS | 86 | 87 | 86 | 1 |
| OVERSEAS | 83 | 87 | 91 | 8 |
| Overseas Europe | 81 | 89 | 89 | 8 |
| 48th Med Grp-Lakenheath | 82 | 84 | *** | *** |
| 52nd Med Group-Spangdahlem | 88 | 83 | *** | *** |
| 86th Medical Group-Ramstein | 79 | 94 | 90 | 11 |
| Bavaria Meddac | *** | *** | *** | *** |
| Europe-Air force | *** | *** | *** | *** |
| Europe-Navy | *** | *** | *** | *** |
| Landstuhl Regional Medcen | 81 | *** | 94 | 13 |
| Out of Catchment Europe | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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