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Enrollees with Military PCM , Overseas Europe Claims Processing Claims Handled in a Reasonable Time |
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| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 85 | 86 | 85 | 0 |
| OVERSEAS | 76 | 74 | 65 | -12 |
| Overseas Europe | 74 | 78 | 62 | -12 |
| 48th Med Grp-Lakenheath | 70 | *** | *** | *** |
| 52nd Med Group-Spangdahlem | 78 | 82 | *** | *** |
| 86th Medical Group-Ramstein | 76 | 82 | *** | *** |
| Bavaria Meddac | 74 | *** | *** | *** |
| Europe-Air force | *** | 89 | *** | *** |
| Europe-Navy | *** | *** | *** | *** |
| Landstuhl Regional Medcen | 73 | *** | 57 | -16 |
| Out of Catchment Europe | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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