Enrollees with Military PCM , 2013 Composite Scores, Overseas Pacific


Enrollees with Military PCM , Overseas Pacific 2013 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	82	87	57	72	80	79	92	78
US MHS	75	73	89	79	86	64	57	70	74	90	82
OVERSEAS	70	74	89	77	74	59	54	66	68	91	83
Overseas Pacific	67	76	89	81	75	60	52	69	70	91	85
18th Med Grp-Kadena AB	71	58	83	*******	*******	57	49	66	76	87	86
374th Med Grp-Yokota AB	*******	83	*******	*******	*******	60	47	*******	*******	90	87
51st Med Grp-Osan AB	*******	72	92	*******	*******	65	66	73	*******	89	82
NH Guam-Agana	75	80	98	*******	*******	74	69	91	*******	98	90
NH Okinawa	72	81	95	*******	*******	61	50	77	65	86	90
NH Yokosuka	72	80	93	*******	*******	62	51	71	69	93	88
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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