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Enrollees with Military PCM , North Navy
How Well Doctors Communicate
2013
  Listens Carefully Explains so You Can Understand Shows Respect Spends Time with You
Benchmark 93 95 95 91
US MHS 88 91 91 85
NAVY 89 91 91 85
NORTH 87 90 90 83
North Navy 85 87 88 80
NBHC Little Creek 87 95 86 87
NBHC Navsta Sewells 88 90 88 82
NBHC Oceana 83 89 92 81
NH Camp Lejeune 82 75 71 61
NHC Annapolis 98 98 99 88
NHC Cherry Point 88 88 93 87
NHC Patuxent River 90 93 95 89
NHC Quantico 83 97 92 84
NMC Portsmouth 82 91 91 80
Naval Hlth Clinic New England 92 96 93 86
Source: 2013 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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