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Enrollees with Military PCM , North Navy How Well Doctors Communicate 2013 |
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| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You | |
| Benchmark | 93 | 95 | 95 | 91 |
| US MHS | 88 | 91 | 91 | 85 |
| NAVY | 89 | 91 | 91 | 85 |
| NORTH | 87 | 90 | 90 | 83 |
| North Navy | 85 | 87 | 88 | 80 |
| NBHC Little Creek | 87 | 95 | 86 | 87 |
| NBHC Navsta Sewells | 88 | 90 | 88 | 82 |
| NBHC Oceana | 83 | 89 | 92 | 81 |
| NH Camp Lejeune | 82 | 75 | 71 | 61 |
| NHC Annapolis | 98 | 98 | 99 | 88 |
| NHC Cherry Point | 88 | 88 | 93 | 87 |
| NHC Patuxent River | 90 | 93 | 95 | 89 |
| NHC Quantico | 83 | 97 | 92 | 84 |
| NMC Portsmouth | 82 | 91 | 91 | 80 |
| Naval Hlth Clinic New England | 92 | 96 | 93 | 86 |
| Source: 2013 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||
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