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Enrollees with Military PCM , North Navy How Well Doctors Communicate Listens Carefully |
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| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 93 | 93 | 93 | 0 |
| US MHS | 87 | 89 | 88 | 1 |
| NAVY | 87 | 89 | 89 | 2 |
| NORTH | 86 | 90 | 87 | 1 |
| North Navy | 84 | 91 | 85 | 1 |
| NBHC Little Creek | 88 | 94 | 87 | -1 |
| NBHC Navsta Sewells | 87 | 93 | 88 | 1 |
| NBHC Oceana | 86 | 97 | 83 | -3 |
| NH Camp Lejeune | 80 | 85 | 82 | 2 |
| NHC Annapolis | 93 | 83 | 98 | 5 |
| NHC Cherry Point | 85 | 89 | 88 | 3 |
| NHC Patuxent River | 89 | 95 | 90 | 0 |
| NHC Quantico | 92 | 86 | 83 | -9 |
| NMC Portsmouth | 80 | 96 | 82 | 2 |
| Naval Hlth Clinic New England | 89 | 90 | 92 | 3 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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