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Enrollees with Military PCM , North Navy Customer Service 2013 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 74 | 90 |
| US MHS | 71 | 86 |
| NAVY | 69 | 86 |
| NORTH | 72 | 86 |
| North Navy | 74 | 87 |
| NBHC Little Creek | 76 | 86 |
| NBHC Navsta Sewells | 58 | 81 |
| NBHC Oceana | *** | *** |
| NH Camp Lejeune | *** | *** |
| NHC Annapolis | *** | *** |
| NHC Cherry Point | *** | *** |
| NHC Patuxent River | 68 | 87 |
| NHC Quantico | 42 | 72 |
| NMC Portsmouth | *** | *** |
| Naval Hlth Clinic New England | 77 | 92 |
| Source: 2013 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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