Enrollees with Civilian PCM , How Well Doctors Communicate , All Regions


Enrollees with Civilian PCM , All Regions How Well Doctors Communicate Listens Carefully
	2011	2012	2013	Trend
Benchmark	93	93	93	0
US MHS	91	92	92	1
ARMY	*******	*******	*******	*******
NAVY	*******	*******	*******	*******
AIR FORCE	*******	*******	*******	*******
OTHER	91	92	92	1
JOINT SERVICE*	95	91	90	-4
NORTH	92	90	92	0
North Army	*******	*******	*******	*******
North Navy	*******	*******	*******	*******
North Air Force	*******	*******	*******	*******
North Other	92	90	93	1
North Joint Service*	95	91	90	-4
SOUTH	90	91	92	2
South Army	*******	*******	*******	*******
South Navy	*******	*******	*******	*******
South Air Force	*******	*******	*******	*******
South Other	90	91	92	2
WEST	91	94	90	-2
West Army	*******	*******	*******	*******
West Navy	*******	*******	*******	*******
West Air Force	*******	*******	*******	*******
West Other	91	94	90	-2
OVERSEAS	93	92	83	-10
Overseas Europe	89	98	85	-4
Overseas Pacific	*******	*******	*******	*******
Overseas Latin America	94	88	82	-13
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size * For 2011, Walter Reed and Ft. Belvoir are included in North Joint Service despite not being classified as such until 2012 Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Purchased Care Users Active Duty Active Duty Dependents Retirees and Dependents All Users