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Enrollees with Civilian PCM , All Regions How Well Doctors Communicate Shows Respect |
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| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 95 | 95 | 95 | 0 |
| US MHS | 93 | 94 | 93 | 0 |
| ARMY | *** | *** | *** | *** |
| NAVY | *** | *** | *** | *** |
| AIR FORCE | *** | *** | *** | *** |
| OTHER | 93 | 94 | 93 | 0 |
| JOINT SERVICE* | 92 | 89 | 93 | 1 |
| NORTH | 93 | 92 | 93 | 0 |
| North Army | *** | *** | *** | *** |
| North Navy | *** | *** | *** | *** |
| North Air Force | *** | *** | *** | *** |
| North Other | 93 | 93 | 93 | 0 |
| North Joint Service* | 92 | 89 | 93 | 1 |
| SOUTH | 93 | 94 | 92 | 0 |
| South Army | *** | *** | *** | *** |
| South Navy | *** | *** | *** | *** |
| South Air Force | *** | *** | *** | *** |
| South Other | 93 | 94 | 92 | 0 |
| WEST | 93 | 95 | 93 | 0 |
| West Army | *** | *** | *** | *** |
| West Navy | *** | *** | *** | *** |
| West Air Force | *** | *** | *** | *** |
| West Other | 93 | 95 | 93 | 0 |
| OVERSEAS | 97 | 97 | 83 | -14 |
| Overseas Europe | 92 | 99 | 81 | -10 |
| Overseas Pacific | *** | *** | *** | *** |
| Overseas Latin America | 100 | 96 | 83 | -18 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size * For 2011, Walter Reed and Ft. Belvoir are included in North Joint Service despite not being classified as such until 2012  Download Page | ||||
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