Enrollees with Civilian PCM , Customer Service , All Regions


Enrollees with Civilian PCM , All Regions Customer Service
	2011	2012	2013	Trend
Benchmark	82	82	82	0
US MHS	83	83	83	0
ARMY	*******	*******	*******	*******
NAVY	*******	*******	*******	*******
AIR FORCE	*******	*******	*******	*******
OTHER	84	83	83	0
JOINT SERVICE*	74	90	73	-1
NORTH	83	81	83	-1
North Army	*******	*******	*******	*******
North Navy	*******	*******	*******	*******
North Air Force	*******	*******	*******	*******
North Other	84	80	84	-1
North Joint Service*	74	90	73	-1
SOUTH	83	84	82	-1
South Army	*******	*******	*******	*******
South Navy	*******	*******	*******	*******
South Air Force	*******	*******	*******	*******
South Other	83	84	82	-1
WEST	84	85	85	1
West Army	*******	*******	*******	*******
West Navy	*******	*******	*******	*******
West Air Force	*******	*******	*******	*******
West Other	84	85	85	1
OVERSEAS	82	83	83	2
Overseas Europe	79	77	67	-12
Overseas Pacific	*******	*******	*******	*******
Overseas Latin America	84	87	86	3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size * For 2011, Walter Reed and Ft. Belvoir are included in North Joint Service despite not being classified as such until 2012 Download Page
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