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Standard/Extra Users , All Regions
How Well Doctors Communicate
2013
  Listens Carefully Explains so You Can Understand Shows Respect Spends Time with You
Benchmark 93 95 95 91
US MHS 94 96 95 93
ARMY 95 97 96 92
NAVY 94 97 97 95
AIR FORCE 94 95 95 92
OTHER 93 96 95 92
JOINT SERVICE 95 98 95 95
NORTH 93 95 96 92
North Army 98 99 99 97
North Navy 95 98 99 94
North Air Force 90 91 94 89
North Other 92 94 95 91
North Joint Service 95 98 95 95
SOUTH 95 96 95 92
South Army 94 97 97 88
South Navy 94 96 95 94
South Air Force 96 96 94 95
South Other 95 95 95 93
WEST 93 97 94 93
West Army 92 95 94 91
West Navy 93 96 97 96
West Air Force 95 96 96 90
West Other 92 98 93 93
OVERSEAS 97 98 96 95
Overseas Europe 99 98 97 91
Overseas Pacific *** *** *** ***
Overseas Latin America 95 96 95 94
Source: 2013 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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