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Standard/Extra Users , All Regions How Well Doctors Communicate Spends Time with You |
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| 2011 | 2012 | 2013 | Trend | |
| Benchmark | 91 | 90 | 91 | 0 |
| US MHS | 92 | 91 | 93 | 0 |
| ARMY | 92 | 85 | 92 | 0 |
| NAVY | 93 | 88 | 95 | 2 |
| AIR FORCE | 92 | 93 | 92 | 0 |
| OTHER | 92 | 92 | 92 | 0 |
| JOINT SERVICE* | 91 | 89 | 95 | 4 |
| NORTH | 94 | 91 | 92 | -1 |
| North Army | 94 | 84 | 97 | 3 |
| North Navy | 96 | 88 | 94 | -2 |
| North Air Force | 94 | 94 | 89 | -4 |
| North Other | 93 | 93 | 91 | -3 |
| North Joint Service* | 91 | 89 | 95 | 4 |
| SOUTH | 91 | 89 | 92 | 2 |
| South Army | 89 | 83 | 88 | -1 |
| South Navy | 93 | 85 | 94 | 0 |
| South Air Force | 92 | 93 | 95 | 4 |
| South Other | 90 | 90 | 93 | 3 |
| WEST | 91 | 93 | 93 | 2 |
| West Army | 91 | 86 | 91 | 1 |
| West Navy | 85 | 90 | 96 | 11 |
| West Air Force | 90 | 94 | 90 | 0 |
| West Other | 92 | 95 | 93 | 1 |
| OVERSEAS | 93 | 93 | 95 | 2 |
| Overseas Europe | 93 | 93 | 91 | -2 |
| Overseas Pacific | 95 | 91 | *** | *** |
| Overseas Latin America | 92 | 94 | 94 | 2 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size * For 2011, Walter Reed and Ft. Belvoir are included in North Joint Service despite not being classified as such until 2012  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Purchased Care Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||||