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Purchased Care Users , All Regions
Getting Care Quickly

Wait for Urgent Care
  2011 2012 2013 Trend
Benchmark 87 87 87 0
US MHS 87 87 87 0
ARMY 91 81 88 -2
NAVY 90 91 82 -8
AIR FORCE 89 88 83 -6
OTHER 87 88 88 1
JOINT SERVICE* 85 81 92 7
NORTH 85 88 87 2
North Army 92 77 85 -6
North Navy 91 88 77 -14
North Air Force 85 89 *** ***
North Other 84 89 88 4
North Joint Service* 85 81 92 7
SOUTH 89 88 87 -2
South Army 91 85 88 -3
South Navy 93 93 86 -7
South Air Force 97 93 93 -4
South Other 88 87 87 -2
WEST 88 87 88 1
West Army 92 78 92 0
West Navy 85 91 85 0
West Air Force 85 82 66 -18
West Other 88 87 90 2
OVERSEAS 80 80 85 5
Overseas Europe 81 87 82 1
Overseas Pacific 79 86 87 8
Overseas Latin America 79 69 86 6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
* For 2011, Walter Reed and Ft. Belvoir are included in North Joint Service despite not being classified as such until 2012
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