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Purchased Care Users , All Regions
How Well Doctors Communicate

Spends Time with You
  2011 2012 2013 Trend
Benchmark 91 90 91 0
US MHS 90 90 91 1
ARMY 92 85 92 -1
NAVY 93 88 95 2
AIR FORCE 91 93 91 0
OTHER 89 90 91 1
JOINT SERVICE* 89 86 90 1
NORTH 91 89 91 0
North Army 95 85 98 3
North Navy 96 88 94 -1
North Air Force 93 93 89 -4
North Other 91 90 91 0
North Joint Service* 89 86 90 1
SOUTH 89 90 91 2
South Army 89 83 88 -1
South Navy 93 85 93 0
South Air Force 91 93 95 4
South Other 89 90 91 2
WEST 89 92 91 2
West Army 92 86 91 0
West Navy 85 90 96 11
West Air Force 90 94 90 0
West Other 89 92 90 2
OVERSEAS 92 92 94 2
Overseas Europe 91 93 90 -1
Overseas Pacific 95 91 100 8
Overseas Latin America 91 91 93 2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
* For 2011, Walter Reed and Ft. Belvoir are included in North Joint Service despite not being classified as such until 2012
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