Purchased Care Users , Claims Processing , All Regions


Purchased Care Users , All Regions Claims Processing
	2011	2012	2013	Trend
Benchmark	87	87	87	0
US MHS	89	90	90	1
ARMY	85	93	92	7
NAVY	90	90	90	1
AIR FORCE	91	86	88	-3
OTHER	89	90	90	1
JOINT SERVICE*	87	86	79	-8
NORTH	88	90	88	0
North Army	86	94	89	3
North Navy	93	91	91	-2
North Air Force	92	89	89	-3
North Other	87	90	88	1
North Joint Service*	87	86	79	-8
SOUTH	90	90	92	2
South Army	89	94	96	7
South Navy	83	87	95	12
South Air Force	90	88	86	-4
South Other	90	90	91	1
WEST	89	92	90	1
West Army	83	96	91	8
West Navy	91	94	86	-5
West Air Force	94	84	90	-3
West Other	89	92	90	1
OVERSEAS	69	72	70	1
Overseas Europe	63	64	77	14
Overseas Pacific	73	82	70	-3
Overseas Latin America	73	77	60	-13
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size * For 2011, Walter Reed and Ft. Belvoir are included in North Joint Service despite not being classified as such until 2012 Download Page
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