Active Duty , 2013 Composite Scores, All Regions


Active Duty , All Regions 2013 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Trends
Benchmark	84	85	93	82	87	57	72	80	79	92	78
US MHS	73	72	87	78	83	58	52	67	72	90	83
ARMY	70	69	85	75	86	59	52	64	75	90	82
NAVY	71	72	85	74	70	53	46	63	66	88	82
AIR FORCE	75	69	86	76	85	58	51	66	74	91	85
OTHER	78	83	92	86	86	64	65	75	73	90	84
JOINT SERVICE	61	65	89	79	*******	56	47	67	72	88	85
NORTH	71	71	84	80	85	55	51	66	71	91	83
North Army	75	70	79	72	93	53	49	56	78	91	88
North Navy	67	69	80	79	81	53	43	61	65	92	81
North Air Force	77	66	89	75	85	56	51	69	65	92	84
North Other	73	83	89	87	87	59	70	77	74	93	83
North Joint Service	61	65	89	79	*******	56	47	67	72	88	85
SOUTH	77	71	89	76	84	62	53	70	79	90	84
South Army	75	69	90	72	90	65	54	73	82	91	81
South Navy	75	74	91	72	69	57	46	70	82	88	85
South Air Force	76	67	85	76	83	58	52	64	75	91	86
South Other	84	80	93	83	87	70	62	75	76	92	87
WEST	72	73	88	78	80	57	52	64	68	87	82
West Army	63	69	86	78	80	59	54	64	67	87	79
West Navy	76	73	85	66	58	49	48	58	59	84	80
West Air Force	73	70	86	77	90	59	48	65	77	90	85
West Other	83	87	95	87	84	68	64	72	70	85	85
OVERSEAS	68	72	86	79	73	58	51	65	68	90	84
Overseas Europe	72	71	87	72	69	58	56	64	71	90	85
Overseas Pacific	65	76	86	82	77	58	48	67	67	89	84
Overseas Latin America	*******	*******	*******	*******	*******	*******	*******	*******	*******	*******	*******
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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