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Active Duty , North Other
2013 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 84 85 93 82 87 57 72 80 79 92 78
US MHS 73 72 87 78 83 58 52 67 72 90 83
OTHER 78 83 92 86 86 64 65 75 73 90 84
NORTH 71 71 84 80 85 55 51 66 71 91 83
North Other 73 83 89 87 87 59 70 77 74 93 83
North Region-Other 81 75 98 82 91 61 65 92 74 96 86
Out of Catchment North Region 70 86 85 90 85 58 71 72 75 91 81
Source: 2013 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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