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Active Duty , North Other
Customer Service
2013
  Getting Information Courteous Customer Service
Benchmark 74 90
US MHS 71 85
OTHER 81 91
NORTH 73 87
North Other 84 91
North Region-Other 78 86
Out of Catchment North Region 87 93
Source: 2013 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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